•  Creditsafe Ltd under normal circumstances operates a no collection / no commission policy, the only exceptions being disputed or dated accounts.

•  Disputed / dated (Old) accounts will be subject to separate negotiation.

•  No advance payments are required for any of Creditsafe Ltd's U.K. services, except in the case of legal actions and disputed or dated accounts.

•  Creditsafe Ltd will seek authorisation from clients before legal proceedings commence and will endeavour to offer the best possible opinions as to the suitability of engaging in such actions. Legal fees are our client's responsibility at all times.

•  In the case of a client ignoring the advice of Creditsafe Ltd and its chosen advisors, Creditsafe Ltd reserves the right to close the account and charge for any services rendered.

•  Creditsafe will endeavour to provide details of approximate costs and fees relating to legal proceedings and our appointed firm of solicitors will invoice the client direct.

•  Costs and fees relating to legal proceedings will, if irrecoverable from the debtor, be borne by you the client.

•  Normal commission rates will apply should Creditsafe Ltd trace prior payment on accounts placed for collection.

•  In the case of any client instructing Creditsafe Ltd to cease all actions, commission charges will be levied on any monies received by the client, by whatsoever means, up to and including the date of such instructions.

•  In the event of no instructions when requested, being received from a client for a period more than 30 days from Creditsafe's' last communication. Creditsafe Ltd reserves the right to close the account and charge the relevant commission on any monies thus far received.

•  Creditsafe Ltd reserves the right to charge commission on part payments.

•  Creditsafe Ltd can accept no responsibility for additional expenses incurred as the result of inaccurate or incomplete information being passed to them.

•  Creditsafe Ltd's status reports are for the use of the client only and based upon information filed with the Registrar of Companies, or supplied by third parties at the date of enquiry. Creditsafe Ltd shall have no liability whatsoever for any loss or damage, whether direct or consequential, which arises out of or in connection with its clients use or reliance on such information.

•  Creditsafe Ltd accepts no liability, whatsoever, for any loss or damage, direct or consequential resulting from utilisation of our services.

•  Creditsafe Ltd's invoices are submitted on a monthly basis and payment terms are strictly 30 days net.

•  Creditsafe Ltd reserves the right to charge interest on overdue accounts.

•  Invoice queries must be forwarded in writing within 28 days. No queries will be considered valid thereafter.

•  Creditsafe Ltd reserves the right to amend prices for their services and products where necessary.